Terms and Conditions

Last Updated: 2025-04-01

Terms and Conditions

Welcome to Currai. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using Currai.

Acceptance of Terms

By registering for, accessing, or using Currai, you agree to be bound by these Terms, our Privacy Policy, and any other legal notices or guidelines posted on the platform. If you do not agree to these Terms, please do not use Currai.

Free Trial

We offer free credits to new users who register with the Site. The account won't be automatically charged at the end of the free credits, users can upgrade their account to a paid plan any time.

Currai allows users to create and manage AI-powered chatbot agents. By using the platform, you agree to:

  • Use the platform in accordance with all applicable laws and regulations.
  • Not upload, share, or generate harmful, abusive, or illegal content.
  • Not use the platform to impersonate others or mislead users.
  • Ensure that all content, files, and data you provide are legally owned or licensed to you.

Features include:

  • Chatbot agents that respond to questions using uploaded files (.pdf, .doc, .docx, .txt).
  • Manual question & answer setup by users.
  • Website scraping to offer real-time answers.
  • Plugin integration (e.g., email capture).
  • AI agent presets (e.g., Airbnb host, Coach AI, etc.).

User Account

To use our platform, you may need to create an account by providing a valid email address. You are responsible for maintaining the confidentiality of your account login credentials and for any activity that occurs under your account. We reserve the right to suspend or terminate your account if we suspect unauthorized use or any violation of these Terms.

User Data and Privacy

We collect and store user data, including name, email, and payment information, as necessary to provide our services. For details on how we handle your data, please refer to our Privacy Policy.

AI Responsibility

While Currai uses advanced AI models, we do not guarantee the accuracy, completeness, or legality of the responses generated by the chatbots. You are solely responsible for monitoring and approving chatbot interactions and ensuring they do not violate any laws or mislead end users.

Termination

We reserve the right to suspend or terminate your access to the Platform if you violate these Terms, engage in fraudulent or illegal activity. Upon termination, you will lose access to your account and any data stored on the Platform. We may, but are not obligated to, retain your data for a limited period.

Non-Personal Data Collection

We use web cookies to collect non-personal data for the purpose of improving our services and user experience.

Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a "Notification"). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.

Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

Refund & Cancellation Policy

We are committed to providing our customers with the best possible service and product experience. We understand that circumstances may arise where a refund or cancellation is necessary. Please read our refund and cancellation policy carefully to understand how we handle such requests.

  • Refund Policy

    As our service is based on a one-time payment model, we offer refunds under the following conditions:

    • Eligibility for Refund: Refunds may be requested within 14 days of purchase. To be eligible for a refund, you must provide proof of purchase, and the product/service must not have been fully utilized. We reserve the right to determine whether the service has been substantially used.
    • Non-Refundable Items: Refunds may be requested within 14 days of purchase. To be eligible for a refund, you must provide proof of purchase, and the product/service must not have been fully utilized. We reserve the right to determine whether the service has been substantially used.
    • How to Request a Refund: To initiate a refund, please contact our support team at support@currai.chat with your order details, reason for requesting the refund, and any other relevant information. Our team will review your request within 14 business days and respond accordingly.
    • Refund Processing: If your refund is approved, it will be processed within 14 business days, and the amount will be credited back to your original method of payment.

  • Cancellation Policy

    Since our service operates on a one-time payment basis, there is no recurring subscription to cancel. However, if you wish to discontinue using our services or prevent future purchases, you may do so by contacting our customer support.

    • Cancellations Before Use: If you decide to cancel your purchase before using our product/service, please notify us as soon as possible. We will process the cancellation and issue a refund if your request is within the eligible refund period.
    • No Refund After Full Access: Once the product/service has been fully accessed or consumed, no refund will be provided.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting an updated version on the Platform or via email. Your continued use of the Platform after such changes constitutes acceptance of the revised Terms.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Disclaimer

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.